Discover the next-generation lone worker protection system: easy to configure, simple to use, and designed to ensure the safety of your isolated workers.
With Neovigie, the transmission of distress alerts is more efficient, enabling faster response times. Neovigie offers more than just a simple lone worker protection device; it provides a next-generation comprehensive platform dedicated to worker safety solutions. All lone worker devices offered by Neovigie are fully compatible with each other and operate with the same configuration. There's no need for server installation; all settings are managed directly online through our platform.
Le travailleur isolé est la personne qui travaille hors de vue et hors de voix de ses collègues. Elle utilise le dispositif d’alerte pour se protéger et prévenir les secours.
The supervisor is the person who receives the alarm triggered by the lone worker. There may be several supervisors for the same worker.
The administrator is the person who is in charge of setting up the platform. It sets up lone worker profiles and emergency procedures.
At the start of their workday, the lone worker check in and activates their safety device.
To make this process as simple as possible, no login or password is required. It is also possible to set up a work schedule directly within the application, enabling it to launch automatically.
For example, James Don has started his shift with Neovigie's app and is now protected.
In the event of a problem for the lone worker, an alert is triggered.
There are two types of alerts: manual alerts triggered voluntarily by the lone worker, and automatic alerts triggered automatically by the device in case of detection of an anomaly: fall, absence of movement, loss of connection...
Example: Here James's phone has just detected a fall!
Neovigie automatically receives alerts triggered by the phone. Depending on the configuration you have chosen, the alert will be directed to a remote monitoring center or to internal supervisors.
If the alert is managed internally, Neovigie will apply the configured alarm procedure and notify escalation stage 1 supervisors instantly and simultaneously by email, SMS, push notification and by voice call. If no supervisor acknowledges the alarm, Neovigie will transmit the alert to all stage 2 supervisors and so on.
The alert notification contains all the information necessary to rescue the worker: name, telephone number, location of the incident.
A supervisor Acknowledge the alarm. The lone worker is immediately notified. The supervisor call back the lone worker.
The automatic hang up feature allows you to listen to talk to the lone worker even if his not in capacity to answer the call.
With all these informations, the supervisor can take the necessary actions.
Once the alert is acknowledged and terminated, it is archived for a period of 60 days.
It is possible to access alarm reports and export alert data in Excel format.
All the information necessary for an in-depth analysis is available: alarm location, notified supervisors, reaction time...
Neovigie offers an all-in-one solution tailored to the unique needs of lone workers. Our system integrates a variety of alert devices, including: Mobile App, Smartwatch App and Satellite Devices.
These devices are designed to adapt to the specific missions and environments of each lone worker, ensuring seamless functionality and protection.
Our robust web platform enhances the solution by streamlining alarm management, enabling quick responses, and providing comprehensive oversight. With Neovigie, you gain maximum safety and flexibility to protect your workforce efficiently.
Lone worker device devices can do both:
Lone worker device uses built-in sensors (accelerometer, gyroscope, etc.) to measure user movements and orientation. If a fall or prolonged immobility is detected, the device triggers an alert after a configurable delay.
Some lone worker devices work without network coverage using technologies such as:
Testing a Lone Worker Alarm Device is essential to ensure that it works properly and responds effectively in the event of an emergency. Here are the steps you need to take to complete a full test:
Some lone worker devices are equipped with self-diagnosis features that allow their condition to be checked regularly. These automatic tests may include:
⚠️ Limits of self-tests:
Although practical, these self-tests are not sufficient to assess the responsiveness of the complete system, in particular the transmission of alerts to recipients.
To ensure that the device operates under real conditions, it is recommended to simulate emergency scenarios. Here's how to do it:
Once the tests are over:
Although some lone worker devices offer self-tests, simulating real alarms is essential to test the entire system, including the transmission of alerts to recipients. This ensures not only the proper functioning of the device, but also the ability of the system to respond effectively in the event of a real danger.
Regular and comprehensive testing is a key investment in the safety of lone workers.
Contact one of our expert now
Léonie Labit
Lone worker safety expert
Eldar Fattakhov
Expert in Alert systems and security solutions
