VigieControl Cutting-Edge Lone Worker Platform

A Lone Worker Alert Center platform is used to ensure the safety of employees working alone or in risky environments. It allows you to:

• Monitor workers in real time and to trigger alerts in case of danger (fall, absence of movement, etc.).
• Locate employees thanks to GPS or Bluetooth beacons in case of alarm
• Send automatic alerts or manual to supervisors or emergency services to intervene quickly

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The main advantages of a Lone Worker Center Alert platform are:

• Risk reduction : By automatically detecting dangerous situations (e.g. fall, absence of movement), it allows rapid intervention.
• Improving safety : Thanks to continuous monitoring and the ability to locate isolated employees, the platform increases their level of protection.
• Centralized management : A web platform allows supervisors to manage all alerts and employee profiles remotely, without complex installations.
• Compliance with standards : lone worker platforms often comply with Data Privavy regulations  guaranteeing the protection of workers' personal data.

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To choose a good Lone worker alert center platform, several criteria must be taken into account:

• Alert responsiveness : The platform must allow alerts to be sent via several channels (SMS, calls, push, etc.) to maximize the chances of a quick response.
• Localization capabilities : A good platform offers a GPS location for the outside and possibly an indoor location via Bluetooth beacons.
• Regulatory compliance : It must comply with data protection standards guaranteeing the security of sensitive information.
• Ease of use : A simple and intuitive interface, accessible via the web without complex installation, allows effective management of alerts.
• Technical support and training : A good support service and training allow a quick and effective handling of the solution.

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A SaaS platform (Software as a Service) is a software distribution model where applications are hosted on remote servers and accessible via the Internet. This means that users don't need to install the software locally on their devices. With a SaaS platform, server updates, maintenance, and management are performed by the provider. In terms of lone worker safety, as in the case of Lone Worker solutions, a SaaS platform makes it possible to manage alerts, employee profiles, and incident reports via a web interface. Neovigie is a SaaS platform.

Lone Worker Aler Center platforms, like the one offered by Neovigie, offer several key functionalities to ensure effective management of the protection of lone workers:

1. User Management :
   • This feature makes it possible to add, remove, or modify users of the platform. Each user can be associated with a specific profile based on their role or risk level.
2. Lone Worker profile management :
   • The platform allows you to configure customized user profiles for each worker. These profiles define specific security parameters (e.g. type of alarm, frequency of checks) adapted to the individual needs of users.
3. Management of alarm procedures :
   • The platform allows you to create and manage alarm procedures personalized. In the event of an alert, these procedures define which people or services are contacted and in what order (supervisors, emergency services, etc.)​
4. Endpoint management :
   • Supervisors can monitor the status of lone worker app used by workers. This includes checking the connection, battery level, and alerts sent from these devices.
5. Generating reports :
   • The platform generates activity reports detailed. These reports provide statistics on the use of lone worker apps, incidents recorded, and the effectiveness of security procedures in place. This data helps businesses to continuously improve their security policies.

These functionalities make it possible to centralize the management of the safety of lone workers and improve their protection while optimizing alert management and incident follow-up processes.

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